Given the nature of downloadable digital items, we do not generally offer a refund or credit on a purchase unless required by UK law. If you would like to request a refund or credit on a purchase, please email info@infoplex.co.uk.
You must not have already sent Infoplex a Signed Registration Form for the Software or received an Activation File (that removes the trial/demo restrictions of the Software), and you must be within the 30-day Trial Period.
“Trial Period” means a period of 30 days from the date of delivery of the Software to you, the Invoice Date, or the Payment Date — whichever occurred first.