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Christmas 2018 – Support Availability

How on earth did that happen? It’s Christmas again. No, seriously. Where has the year gone?

We know that some of you will be working over the Festive period and will no doubt uncover a variety of bugs, glitches, hiccups and quandaries that, well, quite frankly, should not be there. We’ve had some gems over the years – there’s easily a blog post in there for the New Year…

With that in mind, you’ll want to know what our plans are for Christmas (aside from turkey, brandy butter and port – not together, obviously).

  • We will close at 5pm on Friday 21st December.
  • From 24th December onwards, we will still be answering emails and responding to support calls so if you need assistance please phone the normal numbers.
  • Please leave a voice-mail and someone will call you back (voice-mails you leave get emailed to us no matter where we are at that time).
  • We will not be undertaking any new development work until the New Year.
  • We reopen at 9am on 7th January 2019.

All that remains is to wish all of our customers a Merry Christmas and a Happy New Year (if we don’t speak to you beforehand) – we really appreciate your business and support.

Merry Christmas from Infoplex

A quick reminder for you all about our Christmas availability…

  • We will close at 12pm today.
  • From 23rd December onwards, we will still be answering emails and responding to support calls so if you need assistance please phone the normal numbers.
  • Please leave a voice-mail and someone will call you back (voice-mails you leave get emailed to us no matter where we are at that time).
  • We reopen at 9am on 8th January 2018.

All that remains is to wish all of our customers a Merry Christmas and a Happy New Year – we really appreciate your business and support.

How to… series

Did you see that post? How to… set up MultiTAS Finance is the first in a (hopefully) long series of posts we’ll be publishing regularly. They are designed to help you out with some common issues and explain the basics of MultiTAS and the Infoplex suite of products. Think of them as… well, MultiTAS for Dummies (but without the bright yellow cover).

Our intention (yes, the road to hell and all that) is that we’ll have a new post in the How to… series every week. That sound you just heard, by the way, is Douglas banging his head on the table. But as we’re still writing down everything we (Douglas) knows it will take a few weeks to get up to speed. In the meantime, if there’s something you want/need/would like to know, you can always send an email to Support or call us.