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Office 365, VOIP and Infoplex

Software has changed considerably in the 20 plus years we’ve been in business. In truth, it’s changed beyond all recognition. No more boxes with a succession of 3.5 inch discs to install a program; no more (multiple) CDs to install Microsoft Office; and no more complicated PBX telephone systems. Today, it’s all out there, up there and in the cloud.

That’s why Infoplex is looking at ways in which to help you make an informed choice about your software needs. As you know, we use the Microsoft Office suite of applications quite a bit (CSV imports anybody?) Over the coming months we’re seeing how best to integrate Office 365 – the latest version of Microsoft’s productivity suite – with MultiTAS and TASBooks. What does that mean? Well, to begin with, it may mean no more importing and exporting via CSV. It may mean that with a press of a button the data appears in either Excel or in MultiTAS as required. It may mean that reports are generated in Microsoft Word and populated with new graphical content. And it may mean that for the first time MultiTAS may be offered with a CRM (customer relationship management) facility.

But there’s more to it than just that. We’re looking at VOIP communications systems too. Instead of an old-fashioned telephone, a complicated PBX, multiple lines and extortionate bills, how about a phone system that works via the internet instead? How about a phone system that connects with MultiTAS so that when you click on a customer’s number it calls them directly and makes sure you have all of the information to hand?

That’s just some of the work in the pipeline over the coming months as we look to bring you new services that complement MultiTAS and Infoplex. Feel free to let us know what you think!