Christmas 2017 Opening Hours

  • We will close at 12pm on 22nd December 2017.
  • From 23rd December onwards, we will still be answering emails and responding to support calls so if you need assistance please phone the normal numbers.
  • Please leave a voice-mail and someone will call you back (voice-mails you leave get emailed to us no matter where we are at that time).
  • We reopen at 9am on 8th January 2018.
  • We wish all our customers a Merry Christmas and a Happy New Year – we really appreciate your business and support.

 

Bespoke reports for MultiTAS

Businesses collect vast amounts of data everyday. Just take a few moments to think of the data that your business collects. Customer profiles. Payment details. Financial records. Sales orders. Historic data. Works orders. Component records for each and every item your produce. Compatibility records. Distribution schedules. The list goes on. And on. And on.

Now take a moment to think of how that data is maintained and used. How is it stored? How is audited or traced? Is it useful? We can’t answer all of those questions but we can answer the last one. Yes. The data is useful. Most businesses don’t realise that every bit of data that they have available to them can be used to inform business decisions and help to maximise profitability.

That’s why we’re introducing MultiTAS Reports.

MultiTAS Reports can pull together real-time data from every part of the TAS database and present it in ways that can help your business make the right decisions. MultiTAS Reports can help to break down data into relevant action points and let businesses explore and understand raw data in a meaningful way. MultiTAS Reports remove the complexities of sifting through this data manually. Organizations can make actionable, data-driven decisions with ease.

We’ve built a library of essential business reports that span the TAS and MultiTAS databases to provide users with the data that they need anytime they want it. Our reports can extract data from the Sales Ledger or from the Manufacturing module and present it to you in a variety of formats.

But we’ve gone further that. We know that are customers are unique. Their businesses differ in ways that you can’t imagine. That’s why we can build custom reports for you that go beyond the capabilities of our standard reports and manipulate data in ways specific to your business.

So… if you’ve ever wanted to unleash the true potential of TAS – and MultiTAS – now is your chance. Now you can with MultiTAS Reports.

Office 365, VOIP and Infoplex

Software has changed considerably in the 20 plus years we’ve been in business. In truth, it’s changed beyond all recognition. No more boxes with a succession of 3.5 inch discs to install a program; no more (multiple) CDs to install Microsoft Office; and no more complicated PBX telephone systems. Today, it’s all out there, up there and in the cloud.

That’s why Infoplex is looking at ways in which to help you make an informed choice about your software needs. As you know, we use the Microsoft Office suite of applications quite a bit (CSV imports anybody?) Over the coming months we’re seeing how best to integrate Office 365 – the latest version of Microsoft’s productivity suite – with MultiTAS and TASBooks. What does that mean? Well, to begin with, it may mean no more importing and exporting via CSV. It may mean that with a press of a button the data appears in either Excel or in MultiTAS as required. It may mean that reports are generated in Microsoft Word and populated with new graphical content. And it may mean that for the first time MultiTAS may be offered with a CRM (customer relationship management) facility.

But there’s more to it than just that. We’re looking at VOIP communications systems too. Instead of an old-fashioned telephone, a complicated PBX, multiple lines and extortionate bills, how about a phone system that works via the internet instead? How about a phone system that connects with MultiTAS so that when you click on a customer’s number it calls them directly and makes sure you have all of the information to hand?

That’s just some of the work in the pipeline over the coming months as we look to bring you new services that complement MultiTAS and Infoplex. Feel free to let us know what you think!

How to… series

Did you see that post? How to… set up MultiTAS Finance is the first in a (hopefully) long series of posts we’ll be publishing regularly. They are designed to help you out with some common issues and explain the basics of MultiTAS and the Infoplex suite of products. Think of them as… well, MultiTAS for Dummies (but without the bright yellow cover).

Our intention (yes, the road to hell and all that) is that we’ll have a new post in the How to… series every week. That sound you just heard, by the way, is Douglas banging his head on the table. But as we’re still writing down everything we (Douglas) knows it will take a few weeks to get up to speed. In the meantime, if there’s something you want/need/would like to know, you can always send an email to Support or call us.

Christmas 2016 Opening Hours

  • We will close at 12pm on 23rd December
  • 26th and 27th December are Bank Holidays so we will be shut on those days too
  • Between 28th December and New Year we will still be answering emails and responding to support calls so if you need assistance please phone the normal numbers
  • Please leave a voice-mail and someone will call you back (voice-mails you leave get emailed to us no matter where we are at that time)
  • We reopen on 3rd January 2017
  • We wish all our customers a Merry Christmas and a Happy New Year – we really appreciate your business and support.

 

June 2016 Briefing: MultiTAS v4; Documentation site

MultiTAS v4

MultiTAS v4 has been generally available for a while now but hasn’t yet had a blog written about it, so lets fix that. With v4, the installation routine has been revamped completely – you now no longer need to install (our old pal) System Integration Manager first. Everything can be handled via MultiTAS – from choosing which companies to use the software with to setting up users and access rights. There is a short Installation Guide available which explains how to deal with updating computers that already have MultiTAS on and installing MultiTAS on a fresh computer.

The software is available from http://support.infoplex.co.uk and follow the links for downloads.

Queries can be emailed to support@infoplex.co.uk – the update is free for our awesome users who keep their Cover Plus subscriptions going.

A limitation: this version will not work with Windows XP (which is unsupported by Microsoft anyway so if you are still using XP, well, good luck to you)

(Geek note: the new installer was built with WiX, the same technology Microsoft Office uses for its installers. Quite a steep learning curve!)


New Documentation

Pleased to also let you know we’ve been working hard on our documentation. At present, our documentation consists of more Microsoft Word files than you would believe. These are stitched together into PDFs. The whole process is frustrating, time consuming and a task I generally dread hence the lack of updates.

Meet our new mini site: http://docs.infoplex.co.uk

At the moment, it consists of two items – the MultiTAS Data Transfer File Specifications and the TASLink reference manual (newly updated!). Gradually all our documentation will appear on this site. As it uses simple HTML its much easier to update and we make use of version control so changes can be tracked effectively.

(Geek note: it uses Github Pages, markdown and Jekyll. Very straight forward, gentle learning curve)

Christmas 2015 Opening Hours

  • The office (including phones) will close at 12pm on Christmas Eve
  • Christmas Day and 28th December are Bank Holidays so the office and phones will be shut on those days too
  • We won’t be in the office between 28th December and New Year HOWEVER we will still be answering emails and support calls so if you need assistance please phone the normal number
  • If you cannot get through, please leave a message and someone will call you back (voicemails you leave get emailed to us no matter where we are at that time)
  • We’ll reopen on 4th January 2016
  • We wish all our customers a Merry Christmas and a Happy New Year

New MultiTAS update

We released a new update (v3.5.80) for MultiTAS last night and it’s now available for download.

Changes incorporated into it include a rewritten Stock Adjustment form (521) plus the following bug fixes:

  • Fixed an issue in Sales Order Entry (611) that produced an error when products had been created in TASBooks rather than MultiTAS
  • Fixed an issue in EDI Order Import (683) where the specified price of the first line of an EDI order was overridden by the TASBooks price no matter what
  • Fixed an issue in Build Assembly (565) where an endless loop was encountered when building the last assembly of the assembly list (sorry Suzy!)
  • Fixed an issue in the Product Report (531) where the extended description was not being exported

If you don’t already have it you’ll need to download and install SIM v4.65 first.

Finally – we’ve created a public Trello board to map out future MultiTAS development and allow customers to up/downvote ideas. See https://trello.com/b/1rbfVEjV/multitas-development – you’ll need a free Trello account for voting!

TASBooks v6 info

The changes in TASBooks v6, released 6th March 2015, include:-

  • New feature to allow the customisation of the text when email(s) are sent via TAS
  • New Foreign Currency Transactions settings in Program 0.1.2 > System > Miscellaneous
  • New option to customise whether inactive/discontinued records appear in Lookups (Program 0.1.2 > System > Lookups/Mapping)
  • New ‘Update Profit And Loss Account’ setting (Program 0.1.2 > Purchase Orders > Entry/Costing Options)

There are bug fixes too which include:-

  • Fixing a Runtime error 380 when running Program 4.4.4
  • Enabling Order Acknowledgements to be printed for Sales Orders where the order number is 7 digits long

New – A public roadmap for MultiTAS development

A public roadmap is a great place to engage with our community, get input from power users, share the product’s development, and keep people up to date on any issues or releases. And we have recently been playing internally with Trello – a web based Project Management solution – which seems ideally suited to this task. So here goes.

https://trello.com/b/1rbfVEjV/multitas-development

There are six lists setup; each list contains one or more cards

  • Contribute to MultiTAS – an introduction to how this thing works and how you can contribute
  • Exports/Integrations & API’s – a list of 3rd party systems and API’s MultiTAS is integrated (or integrating) with
  • Under Investigation – a (hopefully short) list of reported issues that have yet to be confirmed
  • Known Issues – these are confirmed bugs that we are aware of and would normally progress from the ‘Under Investigation’ list
  • In Progress – things we are working on, both bugs and enhancements
  • Ideas – things we are looking into adding to MultiTAS in the future

So that our community can be a part of the development process, there is the added facility to comment and up vote items.

NB – this is a work in progress. It won’t be perfect for a wee while – any bugs we are already aware of will be added shortly.